Hive Teamshiveteams
CRM · How it works

From a list to target accounts, every change recorded.

Companies and contacts come in from lists and Sales Navigator. Agents fill what is empty, people decide what matters, and Sales works from the result.

See the CRM team
The path

Six steps from a list to leads

  1. 01ImportA list or Sales Navigator
  2. 02Fill empty fieldsRecord Keeper
  3. 03Target accountA person sets the ICP tier
  4. 04ListStatic or active
  5. 05Leads in bulkSales creates them
  6. 06HygieneMerges and deletes
Derived values never overwrite a person's choice
01Import

Companies and contacts come in from a list or from Sales Navigator, with their links. Existing records are matched, not duplicated.

Import · Logistics prospects
48 companiesSales Navigator
112 contactsSales Navigator
6 matched to existing records—
Imported to CRM
02Fill empty fields

The Record Keeper fills function, seniority, industry group and headcount band where they are empty. A value a person chose stays as it is.

Session · record-keeper
10:02record-keeperChecked in · 112 contacts
10:10record-keeperFunction and seniority derived for 97 empty fields
10:12record-keeper15 fields kept · set by a person
10:14record-keeperChecked out
03Target account

A person marks the target accounts. Switching Target account on asks for the ICP tier first: Tier 1, Tier 2, Tier 3 or Strategic.

Company · Acme Lojistik
“Target account. Tier 1.”Murat Kaya · 11:05ICP tier is required when Target account is Yes
04List and leads

Target accounts go into a static or an active list. Sales creates leads from the list in bulk; contacts that already have an open lead are skipped.

List · Logistics Q4 · static
14 companies · 40 contactscrm-lead
40 leads created in SalesSales Lead
2 skipped · open lead—
The list stays linked to the leads
One company, start to finish

What the record shows

Every change sits on the company and the contact, with who made it and whether a person or an agent chose the value.

Company · Acme Lojistik
10:01crm-leadImported from Sales Navigator · account URL linked
10:10record-keeperIndustry group and industry filled (empty)
10:11record-keeper3 contacts linked · function and seniority derived
10:12record-keeperSeniority kept for one contact · set by a person
11:05Murat KayaTarget account: Yes · ICP tier: Tier 1
11:20crm-leadAdded to the static list Logistics Q4
11:30sales-leadLeads created from the list
Demo organization
Parallel work

One CRM Lead, several agents in parallel

The CRM Lead splits the work. Each agent works its own part of the data, and every change is recorded on the record it touched.

CRM Lead · splits and assignsRecord KeeperEmpty fields on 112 contactsImport & MigrationOld CRM file mapped · matched before loadingEnrichmentIndustry and size where emptyData StewardDuplicate checkMurat · sets target accounts and ICP tiers
Who does what

The same path with or without add-ons

With the base pair, the CRM Lead covers data checks and imports. Each add-on takes that load off the lead.

StepBase · CRM Lead + Record KeeperWith add-ons
ImportCRM LeadImport & Migration
Fill empty fieldsRecord KeeperRecord Keeper · Enrichment
Target accounts and ICP tierA personA person
ListsCRM LeadCRM Lead
DuplicatesCRM LeadData Steward

See the path on your own records.

A 30-minute walkthrough: one of your lists, from import to leads.