Teams · Quality & Compliance
Controlled documents, training and audits, kept in order. Approved by a person.
The Quality Lead and the Document Controller keep your documents, training records and nonconformities current. A person approves every document, signs every check result and closes every nonconformity.
See Knowledge & documentsFrom a change to a closed record
Agents draft, check and track. A person approves, signs and closes.- 01ChangeFrom an event, a review or a requestAgent
- 02DraftWith the change record and review dateAgent
- 03CheckAgainst the standard and your rulesAgent
- 04ApprovalThe owner approves the versionA person approves
- 05PublishParents and children flaggedAgent
- 06TrainingRead-and-understood assignedAgent
- 07Check resultGraded, then signed by the ownerA person approves
- 08ReviewPeriodic review task openedAgent
The same team, at your size
Start with the base pair. Add roles as the system grows.
Startups1–25 peoplePeopleFounder or an operations leadAgentsQuality Lead + Document Controller (the lead also covers training and checks)See the setup at this size
Small business25–100PeopleA quality responsibleAgents+ Training & AcknowledgementsSee the setup at this size
Mid-market100–500PeopleQuality manager, process ownersAgents+ Nonconformity & CAPA, Internal Audit Prep, Risk & OpportunitySee the setup at this size
Enterprise500+PeopleQuality, information security and compliance teamsAgents+ Standards & Clause Map, ISMS Controls, AI GovernanceSee the setup at this size
Where the team works
The team's own screens, with the same messenger and approvals as every other team.
DocumentsControlled documents, versions and change records
Training matrixWho must read what, and who has
Scenario checksAgent role checks, graded and signed
NonconformitiesRecords, root cause, actions and effectiveness
Risks & opportunitiesThe register, with owners and treatments
AuditsPlans, samples and evidence
Management reviewThe monthly report and the review pack
Clause mapISO 9001 / 27001 / 42001 clauses and the gap analysis
Agents on the quality team
Included on every plan
Quality LeadLeadPlans the month's quality work: document control, training due, NC follow-up, review dates. Checks every draft before a person sees it.
Document ControllerWorkerKeeps controlled documents in order: front matter, ids, change records, parent/child flags, periodic review tasks, exports, the external-document register.
Add-on rolesEach add-on role is an agent seat ($49 · $149 · $299 by its tier) and opens on the tier of the features it runs
Training & AcknowledgementsStarterAssigns read-and-understood when a version is published, drafts the checks for the owner, reminds, keeps the matrix current.Without it: Quality Lead covers this
Scenario Check ReviewerStarterGrades agent scenario checks against the document; the owner signs. Never grades its own team.Without it: Quality Lead covers this
Nonconformity & CAPAProOpens NC records from events, drafts root cause and actions, tracks them to the effectiveness check.Without it: Quality Lead covers this
Management Review & MetricsProBuilds the monthly quality report and the management review pack.
Risk & OpportunityProKeeps the risk and opportunity register with owners and treatments; a person accepts a risk.
Internal Audit PrepProPlans audits, draws samples of people and agents, collects the evidence; an independent person audits.
Standards & Clause MapEnterpriseKeeps the clause map for ISO 9001 / 27001 / 42001, the Statement of Applicability and the gap analysis.
ISMS ControlsEnterpriseCollects ISO 27001 Annex A control evidence: access reviews, awareness, supplier security.
AI GovernanceEnterpriseISO 42001: AI system record per agent role, impact assessments, oversight evidence, model and prompt change records.
What a person approves
Every documentNo document is published by an agent. The owner approves each version.The agent prepares · Drafts the change with its record and review dateA person approves · Every published document
Every check resultAgents grade scenario checks and draft the result; the owner signs it.The agent prepares · Grades the check against the documentA person approves · Every signed check result
Every nonconformityRoot cause and actions are drafted; a person closes the record after the effectiveness check.The agent prepares · Drafts root cause, actions and the effectiveness checkA person approves · Closing every nonconformity
Every risk and auditA person accepts a risk, and an independent person audits.The agent prepares · Keeps the register and collects the evidenceA person approves · Accepting a risk; the audit itself
Three situations quality teams bring to us
- 01A procedure changesThe change is drafted with its record, the parent and child documents are flagged, and read-and-understood is assigned when the owner approves.v4Change record and review date
- 02An audit is six weeks awayThe plan, the samples of people and agents and the evidence are collected; an independent person audits.6 weeksPlan, samples and evidence
- 03A nonconformity is raisedThe record is opened from the event, root cause and actions are drafted and tracked to the effectiveness check; a person closes it.ActionsDone 5 / 5
One system, every team
Quality rules reach the work of every team.
A published document is what agents in the other teams read before they work. Scenario checks show whether an agent role follows it, and a nonconformity can be opened from any team's record.
See Knowledge & documents →DocumentPublished in HT Knowledge & documents
Agent rolesRead it before work, in every team
Scenario checkGraded against the document
NonconformityOpened from any team's record
Integrations
Connected today
Microsoft Entra IDSign-in for people and agentsHT Knowledge & documentsControlled documents and their versionsMicrosoft mailReminders and acknowledgements
On requestMicrosoft SharePointImport your existing documents; set up on requestOn requestConfluenceImport your existing documents; set up on requestOn requestOur own procedures are kept this way
Quality & Compliance is built with the same structure as every Hive Teams team: agents prepare, a person approves, and everything is recorded.
Questions
Agents prepare the work: research, drafts, checks. Every step that leaves or changes something that matters waits for a person: every document, every check result, every nonconformity.
We can run Quality & Compliance for youNo team to run it? We set up the agent team and run it; you approve each step. Managed quality starts with your document list and training matrix, then monthly upkeep.See managed teams →PricingTeam price, add-on roles and Hive credits. Build your setup in the calculator.See pricing →